Frequently Asked Questions
When will the server launch?
More information will be shared after the upcoming Betas.
Where is the server located, and what client version is it running on?
Our server is hosted in Montréal, Canada; and the client is based on Korean version v2100 as of writing this FAQ.
I already have a copy of Black Desert Online (e.g. NA/EU) installed on my computer, can I use it to play Crimson Desert Online without downloading the whole client again?
If you already have the KR version of Black Desert Online installed, you can simply select the installation folder in our launcher, and it will replace any incorrect or missing files. This will save significant time, but primarily only works for the Korean version.
What are the rates of this server?
We have moved away from a simple “multiplier” and have manually tuned the drop rates from monsters, as well as the experience you get from both quests and other activities. We estimate that most of our rates compared to retail are somewhere between 5x and 7x with variations to create a balanced experience.
What the enhancement rates are like on the server?
Our enhancement rates are higher here than on retail. In addition, our failstacks also count for more so the system is less unpredictable. The use of Cron Stones in enhancement is also lowered, making it easier to enhance items.
Does Cleansing gear work on this server?
Yes. We have gear cleansing enabled. (https://i.imgur.com/qcENbDx.png)
What will the progressive release look like?
The server is initially launching with Calpheon, Balenos, Serendia, and Mediah enabled. The level cap will be 55 and the highest level of enhancement will be +15. All classes will be unlocked. Then the server will progressively release content shortly after. We don't want people to sit at hard cap and get bored, so new content will never be far away.
I just started the game and the tutorial tells me to press W but I can’t move at all. What do I do?
Your keybinds most likely have been removed or have not been set by the game for some reason. To fix this, open your Settings and reset all your keybinds to default.
My horse got stuck and won’t move only by calling it and even then I’m not able to ride away with it. What can I do?
If your mount gets stuck and won’t move from where it stands no matter what, you should find the nearest stable manager, click on your mount's icon in the stable screen and then click "Remote Collection". Upon taking it out, you will be able to ride it again.
How does the global chat work on this server?
The global chat utilizes a language based channel system with the following commands: /channel show - Lists all the available language channels and their corresponding number. /channel join (number) - Joins you in the specified language channel.
Is there Night Vendor (Patrigio) on the server?
Patrigio will be disabled for the initial release. We will be introducing him as a part of our progressive release.
Do we have the Caphras enhancement system here?
Yes. We have Caphras Enchantment implemented.
Are there Node Wars on this server?
Node Wars are not going to be enabled for the initial phase of the server. We are planning on making them a custom experience, with multiple changes from the original.
Can I use character presets from other servers?
We have implemented a parser in our client which automatically converts remastered templates to a format which Crimson Desert Online is able to read, allowing you to use templates, both old and new, on Crimson Desert Online. To load and use a normal preset from another server, have the customization file saved in your local Documents folder, and you will then be able to load the preset in the Character Creator. The beauty album has not been implemented, although this might change in the future.
What are the premium characters exactly?
Premium Characters are "trial" characters that start at level 60 with full softcap gear, however they are limited to Battle Arena, Arena of Arsha, Savage Rift, and Red Battlefield. This allows you to test different classes before committing to any given class. Questing, collecting challenge rewards, the usage of Party Finder and maids, as well as other methods of interacting with the core game are all disabled for these characters.
Is the the trading system (regular, Imperial and/or Player-To-Player) implemented here?
Regular NPC trading is implemented and working properly, except for the distance bonus, which at this time is not being applied on trade items. Imperial trading has not been implemented yet. Player to player trading is enabled, but only potions and certain other consumable items can be traded. All items marked as “Personal Transaction Available” are tradable. (https://i.imgur.com/n3mD5Wo.png)
I see my guild mates as a “Warrior lvl 1” in my guild list. What does it mean?
This is an known visual bug. Offline guild members are sometimes displayed as “Warrior lvl 1”.
Are pearls free on this server?
Yes. Pearl boxes will drop from in-game activities such as Gathering and killing monsters. These boxes will give you a random amount of pearls up to the rare maximum of 11500 per box! There is a limit on how many boxes you can achieve per Node each day. Once this limit has been reached, you will be notified and you will have to move to a different region in order to get more pearl boxes.
How are the prices in pearl shop, and can I donate to get more pearls?
We use the Korean version of the pearl shop which means all the pearl prices are lowered. As an example, a single pet costs only 220 pearls here compared to 900-1100 pearls on NA. You can subscribe to supporter packs for some convenience benefits. You will be able to donate for Crimson Coins but the prices have not yet been decided.
Will you be able to use the /home command to escape from PVP?
The /home command cannot be used under the following circumstances: If you are above 100% weight limit, if you are on a mount or a wagon, if you are carrying a trade pack or if you have recently taken or inflicted damage upon another player.
Will the supporter bonus let you level up your nodes without energy?
The free distant node investment is only for the initial investment of the node which you can do at a range with a Value Pack.
How do you reserve your name?
Name reservation will be opened shortly before launch. There, you will be able to change or set your reserved family name. If you played in the betas and either got the required level or got any tier of Supporter your family name is already reserved. The name reservation system will allow you to change your reserved name. Supporters who didn't play in any of the betas will be able to set their reserved name once the name reservation module opens for those who qualified.
A player is verbally harassing me in-game, what do I do?
Initially we advise the player to close all lines of communication by utilizing the block feature, however If the harasser by-passes the block feature and makes contact on an alternate character, we advise to--again block that character, then message one of our Game Masters about Ongoing Harassment, and include the phrase, as well as the offending player's name, the exact phrase that they used to harass you and that they bypassed the block feature to do so.
Another player is killing me each time I resurrect, please can you take action against them?
This behaviour is not against our server rules. Luckily, you can utilize the Resurrect at nearest Node or City feature on death to prevent being killed each time you resurrect.
I’ve just seen another player using a third-party program to gain an unfair advantage, what do I do?
We have a zero-tolerance policy on players who use third-party programs to gain an unfair advantage over players - If you see a player hacking in any form, please send a report to a Game Master using Discord and the matter will be investigated. Any supporting evidence you can provide is helpful to us. Players who are caught / found to be hacking or using third-party programs will be banned permanently from the server.
Will you only adopt what is patched on KR?
No. We also will employ our own custom systems and additions to the game.
Will the 100 Artisan Memory cap a day also affect how many pearl items you can list at the marketplace?
You will not be able to list pearl items on the marketplace as pearls will be common for everyone.
Will you separately change/nerf/buff classes that need it?
We will in general use the Korean patches as a baseline and adjust where necessary.
Will the spawn rates be increased or modified to prepare for the onslaught of release?
Yes, spawn rates have been increased.
I’ve found a bugged quest or gameplay mechanic which I am sure is not working as intended. What should I do?
We encourage players to fully utilize our bug tracker located on our website at https://crimsondesert.online/bug-tracker - Here you can directly report issues to our development team to ensure that those pesky bugs are squashed for good!